Fair Refunds. No Surprises.

How Booking Works

To lock in your preferred time slot, a small advance of ₹499 is collected. This is not an extra charge — it gets adjusted directly against your total session fee when we meet. Think of it as a way to hold the calendar open for you, so no one else books that same evening.

The remaining balance is settled comfortably at the start of our session. No awkward calculations, no hidden additions. Everything is confirmed beforehand so you walk in knowing exactly what to expect.

Cancellation & Refund Breakdown

Plans change. Sometimes a work call runs late, sometimes you simply need to reschedule your own headspace. Here is exactly what happens based on when you let me know:

The earlier you inform me, the more flexibility I have to offer someone else that slot — which is why earlier cancellations get full refunds. It is a simple fairness system that respects both your time and mine.

Rescheduling Your Session

Sometimes you still want the session, just not today. That is absolutely fine. You can reschedule once at no extra cost, provided you message me before the 3-hour window closes.

Just send a quick WhatsApp saying you would like to move the booking, suggest a new time that works for you, and I will confirm based on availability. No penalty, no awkwardness. Your advance stays safe and carries over to the new slot.

If You Feel Unsure Before We Meet

This is perhaps the most important part of this policy. If at any point before our session — even five minutes before — you feel uncomfortable, uncertain, or simply not ready, your full advance is returned. No explanation needed, no pressure to continue.

Your comfort is the entire reason this service exists. If your gut says not today, I trust that. The refund is processed immediately through the same UPI ID you paid from. You should see it back in your account within a couple of hours.

If the Session Ends Early

Sometimes chemistry does not click, and that is completely natural. If either of us feels the connection is not working during the session, we can end it right there — politely, without drama.

In such cases, the refund is calculated based on actual time spent:

• If we wrap up within the first 30 minutes, you get a significant portion of your session fee back
• If more than half the booked time has passed, the session fee stands but any unused extension time is refunded
• The ₹499 advance is always adjusted fairly against whatever time was actually used

The goal is never to trap anyone in a situation that does not feel right. Ending early is always an option, and the financial side is handled transparently.

When Refunds Are Not Possible

While the policy is generous, there are a few situations where the advance or session fee cannot be returned:

• Cancellations made under 3 hours before the session — the slot cannot be recovered by then
• Repeated no-shows or cancellations without any notice — this affects fairness to other women waiting for slots
• Any behaviour during the session that crosses clearly stated boundaries or makes the environment unsafe

These exceptions exist to protect the integrity of the service and ensure genuine bookings are prioritised. They are rarely invoked, but they are here for clarity.

How Refunds Are Processed

All refunds go back through the same UPI app you used to pay — whether that was Google Pay, PhonePe, or Paytm. I do not ask for alternate account details or card numbers. The money simply returns to where it came from.

Most refunds show up within 2 to 4 hours. In rare cases where bank processing is slow, it may take up to 24 hours. If you do not see it by then, just message me and I will trace it immediately.

Still Have Questions?

Refund policies can feel rigid on paper, but in practice, every situation is handled with empathy. If your circumstance does not fit neatly into the categories above, just reach out and we will figure it out together. This is a human service, not an automated platform — flexibility is built into how I work.